InformationWe Collect and Maintain About You.
We collect information from you directly when you provide it to us through ourServices. We also automatically collect certain information about you and your computer/devices when you use, access, or interact with our Services.
Personal information provided by Account Holders.
If you create an account with us as a user of our Services (as an account holder or customer), we will collect personal information related to creating your account and offering you our Services. This type of information may include your full name, title, company affiliation, e-mail address, company address, contact number, account login ID, password (that you create), messages, and information provided by you to enable us to provide Services or support or evaluate your environmental, social, and governance goals or performance.
Other Personal Information Collected through the Website.
You may navigate our Website without submitting any personal information. However, if you use certain features on the Website, such as a chat feature, we will collect any personal information associated that you provide through those features. Additionally, if you reply to one of our “Call to Action” submissions or download a demo of our product, we will collect your personal information in relation to those features, including your name and email address.
Server logs automatically record information and details about your online interactions with us. For example, server logs may record information about your visit to our Website or use of our Services on a particular time and day and collect information such as your device ID or IP address.
Cookies are small files that are stored on your device through visiting Websites or using our Services that allow our Website or Services to recognize whether you have visited before and may store user preferences and other information. For example, cookies can be used to collect or store information about your use of ourWebsite or Services during your current session and over time (including the pages you view and the files you download), your device’s operating system, your device ID, IP address, and your general geographic location.
A pixel tag (also known as a web beacon, clear GIF, pixel, or tag) is an image or a small string of code that may be placed in an advertisement or email. It allows companies to set or read cookies or transfer information to their servers when you load a webpage or interact with online content. For example, we or our service providers may use pixel tags to determine whether you have interacted with a specific part of our Services, viewed a particular advertisement, or opened a specific email.
SDKs and Mobile Advertising IDs.
OurServices may include third-party software development kits (“SDKs”) that allow us and our service providers to collect information about your activity. In addition, some mobile devices come with a resettable advertising ID (such asApple’s IDFA and Google’s Advertising ID) that, like cookies and pixel tags, allow us and our service providers to identify your mobile device over time for advertising purposes.
Third-PartyPlugins.OurWebsite and Services may include plugins from other companies, including social media companies. These plugins may collect information, such as information about the pages you visit, and share it with the company that created the plugin even if you do not click on the plugin. These third-party plugins are governed by the privacy policies and terms of the companies that created them.
We also may partner with certain third parties to collect, analyze, and use some of the personal and other information described in this section. For example, we may allow third parties to set pixels through the Website. This information may be used for a variety of purposes, including analytics and interest-based advertising, as discussed below (see the section entitled “With Whom and Why WeShare Your Information”).
Aggregated or Deidentified information.
We may also share aggregated or deidentified information about users of ourServices, such as by publishing a report on trends in the usage of theServices. Such aggregated or deidentified information will not identify you personally.
HowWe Use and Process Your Information.
We use the information that we collect for a variety of purposes, most important, to optimize your experience with our Services. Our legal bases for processing your personal information are: 1) our legitimate interest in running and maintaining our business; 2) performance and fulfillment of our contracts; 3)your consent; and 4) compliance with our legal obligations. In many instances, more than one of these legal bases apply to the processing of your personal information. The purposes for which we use your information include to:
With Whom and Why We Share Your Information.
We share your information with third parties for a variety of purposes, as described below.
If you wish to access, correct, or delete the personal information we have on file, or opt out of marketing emails you receive from us, you may contact us [email protected]
The information that we collect through or in connection with the Services is transferred to and processed in the United States for the purposes described above. We may also subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Services or by providing any information to us, you expressly consent to such transfer and processing. If you are a resident of the EU, UK, or another jurisdiction with an applicable privacy law, you may have certain rights available to you. These rights may include:
We employ physical, technical, and administrative procedures to safeguard the personal information we collect both online and offline. However, no website or platform is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the Services or to us, and you transmit such information at your own risk.
We retain personal information about you necessary to fulfill the purpose for which that information was collected or as required or permitted by law. We do not retain personal information longer than is necessary for us to achieve the purposes for which we collected it. When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.
Changes to this Policy.
For more information about our privacy practices, or if you have questions or comments, please contact us by email at [email protected].